HybridChart Support Center

The Slide Out Menu has been modified. The Dashboard has moved to the top. There is now a tab for Messaging, which will let you see your Feed, Sent Messages,...

The charge manager screen used to have 4 tabs. In the new version we have made all of the features available on one screen, so no more tabs. The current cha...

These are the options for setting up a charge, and tapping on the bubble will allow you to make adjustments to Date of Service, Primary Biller, Secondary Bi...

Once you select the charge that you want, this screen looks a bit different. Previously the “back” and “done” buttons were hidden and required you to swipe ...

You get to this screen by tapping the Orange Diagnosis bubble. Any diagnoses for this patient will be at the top like usual. You can unselect charges that y...

When finished adding diagnoses you can tap the Back button in the top left corner, which will take you back to the charge manager. Or, if you want to select...

The envelope icon at the top of most screens takes you to your message feed. This used to display a list of messages in an email style format, and require y...

Here are the Options for each message in the feed. QuickResponse allows you to respond to the message without leaving the screen. You can Reply to the autho...

For QuickResponse, tap the voice bubble icon, or select QuickResponse from Options menu. Simply type your response in the text box, and press send. A confir...

The compose screen is very similar to the prior version. Select your patient at the top or pick Not Patient Related for a general message. Click the orange ...