A PDF containing step-by-step instructions with pictures is available to view or download at the bottom of the page.
There are two types of Secure Messages in HybridChart: those that are not Patient related, and those that are sent about a specific Patient. This How-To Guide explains how to manage Secure Messages that are in the context of a Patient.
Send a Patient Related Secure Message
1. From any Patient List (including the Census list, Billing Queue, Tickets Queue, and Discharge tools in Data-Mining), hover over the Patient name and click the Secure Message icon.
You may also select a Patient from any Patient List, click the MESSAGES tab, and click COMPOSE.
2. Add Recipients to the Message. You may add as many Recipients as needed.
· You may click into the “Select recipients” box and a drop down of all Users will appear.
· You may search for a User by name.
· You may search for a User by role (Physician, Biller, etc.).
3. Set the Priority of the Message by clicking the drop-down Priority menu. Options are Routine, Urgent, or STAT.
4. Type the Message into the Message Body.
5. Click SEND MESSAGE to send the Message.
View Patient Specific Messages
1. From any Patient List (including the Census list, Billing Queue, Tickets Queue, and Discharge tools in Data-Mining), click the Patient’s name and click the MESSAGES tab.
2. All Secure Messages sent for the current admission will be visible. The User who sent the Message, and the time/date when the Message was sent are all visible.