A PDF containing step-by-step instructions with pictures is available to view or download at the bottom of the page.
From Messages View
1. From any section (Patients, Billing, Data-Mining, or Administration), hover over the Messages view and click Compose.
2. If the Message is not Patient related, leave the Select Patient drop-down field set to NOT PATIENT RELATED.
If the Message is Patient related, click the Select Patient drop-down field and select the appropriate Patient by clicking on their name.
3. Add Recipients to the Message. You may add as many Recipients as needed.
· You may click into the “Select recipients” box and a drop down of all Users will appear.
· You may search for a User by name.
· You may search for a User by role (Physician, Biller, etc.).
4. Set the Priority of the Message by clicking the drop-down Priority menu. Options are Routine, Urgent, or STAT.
5. Enter the message in the Message Body field.
6. Click SEND MESSAGE to send the Message.
From the Census
1. From any Patient List (including the Census list, Billing Queue, Tickets Queue, and Discharge tools in Data-Mining), hover over the Patient name and click the Secure Message icon.
You may also select a Patient from any Patient List, click the MESSAGES tab, and click COMPOSE.
2. Add Recipients to the Message. You may add as many Recipients as needed.
· You may click into the “Select recipients” box and a drop down of all Users will appear.
· You may search for a User by name.
· You may search for a User by role (Physician, Biller, etc.).
3. Set the Priority of the Message by clicking the drop-down Priority menu. Options are Routine, Urgent, or STAT.
4. Type the Message into the Message Body.
5. Click SEND MESSAGE to send the Message.