A PDF containing step-by-step instructions with pictures is available to view or download at the bottom of the page.

My Account Settings allows you to view and edit some basic account information, reset an existing password, and manage Alerts and Defaults. 

Navigate to My Account Settings

1. Cick your name, located in the upper right corner of the page. Then click MY ACCOUNT SETTINGS. 


My Account

1. Click the MY ACCOUNT tab on the menu. This displays the account information. NOTE: The email address associated with the account must be updated by an Administrator.


Update Existing Password


1. HybridChart will force a password reset every six months for security purposes. If you wish to reset your password before then, click the PASSWORD tab on the menu.


2. Type the current password in the CURRENT PASSWORD field, then enter a new password in the NEW PASSWORD fields. Passwords must be between 8 and 16 characters, contain at least one upper case letter, at least one lower case letter, at least one number, and may not contain any special characters. When you’ve typed in your new Password, click CHANGE PASSWORD.


Update Mobile Number


1. If you use the HybridChart app, you may enter your mobile number so that you can get text alerts. Click the MOBILE tab on the menu.


2. Enter the mobile number into the MOBILE NUMBER field. Do not use any parentheses or dashes. When you’ve added the number, click SAVE MOBILE NUMBER.


 Adjust Alerts

1. You may adjust your settings to receive alerts when you receive a new secured message in HybridChart. Click the ALERTS tab in the menu.


2. Turn on alerts by toggling the button the right.

                · TEXT: These alerts are appropriate for app users.

        · EMAIL: These alerts are appropriate for app and desktop users. 


Adjust Defaults

1. Click the DEFAULTS tab in the menu.


2. Use the drop-down menu to adjust the General Defaults.

  • DEFAULT DESKTOP DASHBOARD: This setting allows you to route directly to a Dashboard other than Patients when you log in. For example, billers will want to set Billing as the default Dashboard.
  • SORT ORDER OF PATIENT LISTS: There are two options, Patients and Locations. Patients sorts the Patient lists alphabetically by Patient last name. Locations sorts the Patient lists by what is entered in the Room field.
  • DEFAULT QUICKBILL MODULE: This setting is appropriate for Providers. The items available in this drop-down menu will vary by Practice settings. Select the QuickBill module that you use most often.


3. The MY FAV DC setting is appropriate for Providers and any other staff members who enter Patient discharge instructions. You may click the “My Fav DC” button in the QuickDC and Discharge Manager screens to auto-fill the instructions entered in the MY FAV DC setting. Use the drop-down and free text fields to select/enter information.

 

             · DISPOSITION: Select the appropriate Disposition from the list.

             · PROVIDER: Select the appropriate Follow-Up Provider from the list.

             · TIME FRAME: Select the appropriate Follow-Up Time Frame from the list.

             · COMMENTS: Enter any comments into this field.


4. When you’ve updated any desired Defaults, click SAVE DEFAULTS.