A PDF containing step-by-step instructions with pictures is available to view or download at the bottom of the page.
Charge Flow Diagram
For Charge Flow Diagram, please see attached documentation.
• ON HOLD: Charges ON HOLD have been placed by an NP/PA or Resident. Charges ON HOLD must be approved by the Physician assigned as the Primary Biller. NOTE: NP/PA Charges are not placed ON HOLD unless your Practice has this specific setting enabled. If you are not sure about your Practice’s settings, contact your Administrator.
• RECEIVED: Charges in RECEIVED status have been placed by the Provider but have not been assigned to a Biller to work or processed.
• ASSIGNED: Charges in ASSIGNED status have been assigned to a Biller to work on but have not yet been processed. Once a charge is in an ASSIGNED status, it cannot be removed by the Provider.
• PROCESSED: Charges in PROCESSED status are completed Charges, meaning they have been processed from HybridChart and entered into the EHR/Billing Software. Once a charge is in an PROCESSED status, it cannot be removed by the Provider.